PROGRAM POLICIES AND PROCEDURES
Enrollment/ Withdraw:
Upon registration, students are automatically enrolled from the month of enrollment through the remainder of the term as long as payment is received in a timely manner. AGA respectfully requests that you give two weeks notice if you plan to withdraw your child from a class. Withdrawal notifications can be submitted by e-mailing agadesk@gmail.com or filling out a withdrawal slip at the desk.
Please note: You are responsible for payment for your student's classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you notify the receptionist or director VIA WRITTEN NOTICE. Please do not rely on your student to verbally let us know that he/she will no longer be attending classes. If a student stops coming to class without notification then that student's account will be charged for the remainder of the month. This charge will be for holding the student's place in that class instead of offering that spot to one of the many on a waiting list.
Annual Membership Fee:
$85 per student is due upon registration and covers students for one full year. The annual fee defrays insurance, office administration, and other non-teaching costs. This fee is non-refundable.
Tuition:
The first month of tuition is due upon registration. Tuition is due on the first of each month. Any payments received on or after the tenth day of the month will incur a $15 late fee. If accounts are still delinquent by the second class day of the month, students will be withdrawn from the program. Multiple months of a late payment will require a credit card to be placed on file. Any refunds requested for tuition will be assessed a $5 processing fee.
Payment:
AGA accepts cash, check or credit card. A written receipt will be issued for all cash payments. Please make all checks payable to AGA and place your child's first and last name on the memo line. Payments can be accepted at the front desk or by mailing a check to our P.O. Box. There will be a $35 processing fee added to all returned checks.
Holidays, Scheduled Closures & Rescheduled Classes:
AGA will be closed for the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Week, Winter Holidays, MLK Jr. Day, & Auburn City School Spring Break Week. Some of these holidays are configured into the term and others require the class to be rescheduled. Please see the calendar posted on the website for dates and rescheduled class if they apply.
COVID 19 Safety Info and other Illness:
Please do not send your child to gymnastics if they are feeling ill, running a fever, have any symptoms of COVID19, or have been exposed to someone with symptoms or confirmed or suspected case. We will follow all CDC, State of Alabama, and Auburn University recommendations including but not limited to physical distancing, face coverings, personal hand hygiene with hand sanitizer stations throughout the gym, cleaning and sanitizing equipment in between each student, etc. AGA will do everything we can to mitigate the risk of COVID19 exposure and ask that you do the same.
Arrival & Pickup:
Be sure your student arrives 5 minutes before his/her scheduled class time. Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building and you should escort them from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully. Do not take a chance on your student running to and from your car.
If a parent is more than 15 minutes late on multiple occasions, a penalty fee may incur to offset staff inconveniences.
Dress Code:
For your child's safety as well as that of our instructors, all girls should come dressed for class in a leotard (two-piece leos are prohibited). Hair must be secured off the face into a ponytail. AGA allows only compression shorts, no loose or baggy shorts. Boys should wear T-shirts (tucked in) and gym shorts (with no buttons or zippers). Our students will participate barefoot; no shoes or socks should be worn into the gym. Personal items should be left in cubby holes. Jewelry should not be worn during classes. PLEASE LEAVE JEWELRY ARTICLES AT HOME. This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their name.
Snacks:
There is no food, drinks, or gum allowed in the gym. Please be respectful of the lobby and keep the area clean while eating.
Email:
Our official form of communication is via email; Please make sure we have a valid email address on file so you can stay up to date on all upcoming events! Also, add agadesk@gmail.com to your contacts list to prevent our emails from being sent to your spam folder. If you are not receiving our emails, please let the desk know so you can be added to our list.
